Global Service Committee
About Global Service Committee
The Global Service Committee provides expertise and guidance to enhance global service resources and skills by assessing and recommending programs that assist AMT members in becoming best-of-breed service organizations.
The Committee
- Advocates for a mindset of excellence for customer service and satisfaction among AMT member companies with a focus on continuous improvement - Assists in developing standards for recruiting qualified candidates to the industry - Assists member companies in developing standards in service management, technical skills for installation, service and repair personnel, and "soft" skills customer service/support personnel
Committee Members
Chairman
Ira Busman
Okuma America Corporation
Charlotte, NC
Charlotte, NC
Member
Kevin Bowers
TSIA
San Diego, CA
San Diego, CA
Member
Steve Dumont
Mitsubishi Electric Automation, Inc.
Vernon Hills, IL
Vernon Hills, IL
Member
Jason Fights
Mazak Corporation
Florence, KY
Florence, KY
Member
Kent Firestone
EOS North America
Novi, MI
Novi, MI
Member
David Harris
Phillips Corporation
Colfax, NC
Colfax, NC
Member
Gary Hoskins
Productivity Inc.
Minneapolis, MN
Minneapolis, MN
Member
Ted Rozier
Festo Didactic, Inc.
Hauppauge, NY
Hauppauge, NY
Member
Mike Taylor
Gorbel Inc.
Fishers, NY
Fishers, NY
Staff Liaison
Catherine “Cat” Ross
AMT - The Association For Manufacturing Technology
McLean, VA
McLean, VA
Get Involved
If you’re interested in getting involved with the Global Service Committee, contact Greg Jones at gjones@AMTonline.org or 703-827-5203.